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Frequently Asked Questions
HOW DO I TRACK MY ORDER?
Once your order has been dispatched, you will receive an email notification containing tracking information. Upon receiving the dispatch email, you will find detailed tracking information to monitor the progress of your order. Simply use the provided tracking details to track your package.
HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?
It takes 1 business day to process and ship your order.
HOW CAN I RETURN MY ORDER?
We’re sorry to hear that you want to return your items. For more information on our return and exchange policies, please see our Refund policy page.
HOW CAN I GET IN CONTACT WITH YOU?
Email: info@juliabaker.uk
Send us an email and we will respond within a few hours.
Monday to Friday from 09:00 AM - to 05:00PM
Saturday & Sunday 10:00AM - 05:00 PM
FREE SHIPPING
We are temporarily offering free shipping!
Customer service
Our customer service team is 7 days available
SECURE PAYMENTS
We offer secure payments using Creditcard, Paypal and Apple pay